- I'm uploading my logo but I don't know what file type to use?
- Is it possible for me to have some text, a logo, and then text on my award?
- How do I send in artwork / logo to use on my award?
- How come I don’t see my engraving plate on my art approval form?
- What is this additional charge on my credit card?
- What is the difference between an art approval form and a corporate approval form?
- How come I don’t see my full award on my art approval form?
- My logo looks small/off center/wrong when I uploaded it. How do I change it or tell them to make it bigger?
- What is an artwork / logo on file?
- How long is my artwork / logo saved on file for?
- What is a logo setup fee?
- Would I have to pay the logo setup fee of $45 for each award on my order?
- Does making a change to my artwork / logo on file count as a new logo?
- How do I know if my image is high resolution or poor quality?
- What if the image quality I send in is low resolution?
- Why was my artwork / logo unable to be used on my order?