• Does the dog tag come with a neck chain?

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• Does the medal come with a neck ribbon?

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• Are all the neck ribbons for free?

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• Which is heavier, acrylic or crystal?

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• What is the turnaround time to receive an International order?

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• How much is international shipping?

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• Can I pay with an international credit card?

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• What shipping company do you use?

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• What is Crown Award's Lowest Price Guarantee?

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• How can I mix and match the figurines and the inserts on this single trophy?

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• How do I find an award I previously ordered?

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• I saw an insert/figurine I liked, but I don't see it listed as an activity in the dropdown menu. How do I find and select it?

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• I have awards in my cart and I would now like to have it on a different size trophy? How do I transfer the engraving?

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• My logo looks small/off center/wrong when I uploaded it. How do I change it or tell them to make it bigger?

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• Can I use my logo and your stock etchings at the same time on this award?

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• What if they are in color? Will I have to pay the $6 charge for each award with color?

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