America's Largest Awards Manufacturer
What is your Return Policy?
If you need to report a defective award or to return an award(s), please contact our customer service team as all returns and damaged items must be authorized for tracking purposes.
• We must be notified of pending returns within 7 business days of the order delivery date.
• All return orders are subject to a 30% restocking charge.
• Custom Awards, Custom Logo Items, Plaques, Lucites, Crystal Awards, Engraved Plates, Premiere Engravable Rings, Glassware, and Shipping Charges are NON-REFUNDABLE.
• We must be notified of pending returns within 7 business days of the order delivery date.
• All return orders are subject to a 30% restocking charge.
• Custom Awards, Custom Logo Items, Plaques, Lucites, Crystal Awards, Engraved Plates, Premiere Engravable Rings, Glassware, and Shipping Charges are NON-REFUNDABLE.
