There are several reasons that we may ask you for a different file when ordering:

• The file provided is poor quality and lacks enough detail or clarity to reproduce accurately.
• The file/instructions submitted is too detailed or requested too much text for allotted design spacing.
• We were unable to open the file submitted.
• The artwork is too complex, and we cannot create a simplified solution to recommend.
• The artwork / logo contains inappropriate or offensive material.
• The artwork / logo contains copyright infringement.