Frequently Asked Questions

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How do I change my password?

If you are not Signed In, click on the Sign In link at the top and click "Forgot Password". Change Password Now.

If you are already Signed In, you can change your password here.

I clicked on "forgot password" and I still have not gotten the email.

Check your spam or junk mail folder. It is possible it went in there.

If you checked and it is still not there, please call us at 1-800-227-1557 or email our customer service team at customerservice@crownawards.com.