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Are my payments secure?

Are my payments secure?

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This website takes every precaution to protect our users' information. All credit card numbers are encrypted and are protected with the best encryption software in the industry, SSL (Secure Sockets Layer). Once your credit card clears, we do not keep it on file (for your protection).
How do I select my neck ribbon?

How do I select my neck ribbon?

All of our medals have a dropdown menu that allows you to choose the neck ribbon. We also have a ribbon finder located on our home page where you can see all the neck ribbons we offer - Check it out!
How do I select a particular figurine, column, insert?

How do I select a particular figurine, column, insert?

You can select any piece to create the trophy you would like for your event. Simply click on the small box next to the size trophy you would like and then follow the steps to select your favorite pieces. Any selection you make will then update the image on your screen.
How can I mix and match the figurines and the inserts on this single trophy?

How can I mix and match the figurines and the inserts on this single trophy?

The simplest way (and fastest way) to mix and match all of our trophy pieces is to click on the small box next to the award size you're curious about. Then select "All Activities" for the first step. Doing so will give you access to all the options for you.
How do I find an award I previously ordered?

How do I find an award I previously ordered?

You can sign into your account online to search your account history to see your previous orders Click Here To Sign In.
I saw an insert/figurine I liked, but I don't see it listed as an activity in the dropdown menu. How do I find and select it?

I saw an insert/figurine I liked, but I don't see it listed as an activity in the dropdown menu. How do I find and select it?

Go back to our home page and click on our Figure Finder or Insert Finder to see all of our items available or email our customer service team at customerservice@crownawards.com. We will be happy to assist you.
Easily reorder items you've purchased in the past or duplicate previous orders. Click here to see all of your previous orders and previously purchased items.
I have awards in my cart and I would now like to have it on a different size trophy? How do I transfer the engraving?

I have awards in my cart and I would now like to have it on a different size trophy? How do I transfer the engraving?

To "transfer engraving" to a different size trophy select Edit Item/Quantity in the shopping cart. Once selected you will be brought back to the product page to change the size of your trophy, and confirm your engraving before adding to cart. One of our representatives can assist you email us at customerservice@crownawards.com to place your order for you.
I have 10 medals in my cart- I would like 5 of them to have the 1st place ribbon and the other 5 with the 2nd place ribbon. How do I do this?

I have 10 medals in my cart- I would like 5 of them to have the 1st place ribbon and the other 5 with the 2nd place ribbon. How do I do this?

The simplest way (and fastest way) for us to perform what you're describing would be for you to contact one of our representatives email us at customerservice@crownawards.com to place your order.
 
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