SHIPPING

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SHIPPING
Free Ground Shipping applies to all prepaid trophy and plaque orders over $100.00. Medals, Ribbons, Pins, Patches, Certificates, Crystal, Acrylics, Clocks, Gavels, Glassware, Gifts, Apparel and Promotional Products would not qualify towards the free shipping.

*Valid in Continental US Only - Does not include Hawaii, Puerto Rico, Alaska, APO's/FPO's or anywhere outside the U.S.A.

Shipping charges are determined by weight and shipping destination. APO/FPO orders are shipped via Priority Mail and generally take 2 weeks. (Express shipping is available but delivery time is not guaranteed). We also ship to Alaska, Hawaii, Puerto Rico and Canada, these orders would not qualify for free shipping and are shipped via Postal Service or Fedex. Sorry, No COD Orders

All orders are processed by the next business day, excluding Saturdays, Sundays and Holidays. Rush Shipping Options Available - For assistance, please call our customer service department at 800-227-1557 or 1-800-765-2003.
What is my shipping time?

What is shipping time?

Our turnaround time and shipping time is very fast. Most orders leave our location within 24 hours. (24 hours if you are using a personal logo on our awards). Use our delivery calculator to calculate your order's delivery date Click Here.
What is my shipping cost?

What is my shipping cost?

Crown Awards offers FREE via ground shipping on all prepaid "Trophy and Plaque" orders over $100 within the Continental USA. Our shipping costs are determined by weight and shipping destination.

We would love the opportunity to calculate your order's delivery date.

Note: International Orders: Priority or Express Mail available.

Sorry, No COD Orders.

All orders are processed by the next business day, excluding Saturdays, Sundays and Holidays.

Rush Shipping Options Available - For assistance, please email our Customer Service department at customerservice@crownawards.com.

Do you offer free shipping?

Do you offer free shipping?

Yes, We offer free ground shipping on prepaid orders of trophies and plaques of $100 or more in value. Other award styles do not qualify for free shipping. We can work with any budget. Please email us for a FREE quote at customerservice@crownawards.com.
Can I place an order and come to your location and pick it up to save on shipping?

Can I place an order and come to your location and pick it up to save on shipping?

We are sorry we do not allow walk-ins. Crown Awards is a large Mail Order Catalog Company and only ship from our location. We have the quickest turnaround time in the Industry. We offer many shipping options. Our full selection of awards can be viewed here Crown Awards Trophies.
Will I receive an email confirmation once my order ships?

Will I receive an email confirmation once my order ships?

Yes. Once your order has been shipped, you will receive a tracking number from Fedex along with all tracking instructions. Please go to the Fedex.com website and enter your tracking number for the status of your order.
Will I receive an order confirmation email after I place the order?

Will I receive an order confirmation email after I place the order?

Yes. You will receive an email with a copy of the order within 5 minutes. Please check your "spam" or "junk mail" folder if you don't receive it immediately. You can also check your order status by signing into your account on our website Click Here For Status.
 
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